What are the hours of the Records Division Staff?
Staff works Monday through Friday from 8 AM to 5 PM, excluding holidays.
Where
are you located?
Records is on the second floor of the Police Department. Elevator access is available. Step off the elevator and look
to your right. If the desk is unattended, please ring the door bell to the right of the window. A staff person will be with you shortly.
How
do I obtain a Record Check?
Only you can request a copy of your Criminal/Motor Vehicle record. All criminal and motor vehicle record
checks are done at the NH State Police Criminal Records Department on Hazen Dr. Concord, NH 271-2538. They are open M-F 8:15 to 4:15,
require a $15.00 fee and they're done while you wait. A photo ID is required to obtain the information.
You may obtain a local
records check from the Police Department. This will only contain information about your contact with the Rochester Police Department.
You must present a valid picture identification to obtain such records. There is no fee, and they are completed while you wait, depending
on staff availability.
How do I obtain a copy of a police report?
PLEASE CONTACT THE RECORDS DIVISION PRIOR TO COMING IN FOR
A COPY OF ANY REPORT. WE WILL BE HAPPY TO CHECK IF THE REPORT IS COMPLETED AND IF THERE ARE ANY RESTRICTIONS FOR ITS RELEASE.
- You
may obtain a copy of an official Accident Report that the officer completed if you were an operator of one of the vehicles in the
accident, or the owner of a vehicle involved in the accident, or an injured party. Accident Reports may be obtained during regular
business hours and only if no charges are pending against any driver and the investigation has been closed out.
- Insurance companies
requesting Accident Reports on behalf of their clients who were involved in the accident may receive the report if the company is
authorized to write policies in the State of NH.
- Attorneys representing clients in a civil action who were involved in the accident
are required to go through the State of New Hampshire to obtain a copy of the report.
- Accident Reports are considered part of a person’s
driving history and is protected by law.
- You may obtain a copy of an Incident Report Form involving an incident in which an officer
completed an official report. Keep in mind that you may only have information that pertains to you! There may be information contained
in the report that is considered privileged information and not considered public information. This may only be release once the investigation
has been closed out. Requests for information are reviewed on a case-by-case basis.
- Records is open M-F from 8:00 AM – 5:00
PM, excluding holidays.
- There are administrative fees associated with many requests, so please contact the records division for
more information.
I was in an accident and need the other persons insurance company. How do I get this information?
If a police report
was done, and if the other person has insurance, that information should be noted on the accident report. We will give you this information
if you are the driver and/or owner of one of the vehicles involved in the accident.
I need my accident report case number for my insurance
company. Can I get this?
Yes. Give us a call and with your name and the date/location of the accident we should be able to get this
information for you.
I was involved in an accident with a motorist who does not have insurance and the accident was not my fault.
It doesn't seem right that I have to pay my $500 deductible on my insurance. Is there anything I can do?
Yes. RSA 417-A:11, Conditions
Under Which Collision Coverage Deductible Shall Not Apply, states "When an automobile insurance policy contains coverage for physical
damage by reason of collision, the deductible amount of such coverage shall not apply if the damage is caused by an uninsured motor
vehicle, including a motor vehicle which is uninsured within the definition of RSA 259:117, and the operator of the uninsured vehicle
had been positively identified and is solely at fault."
